Help using the old AIB mobile app

Are you using our new app?

You’re on the new app if your home screen looks like this.

We’ve built a new app to support you in the life you’re after. It includes new features to help you manage your money as well as making quick and easy payments.

We’ve started rolling out our new app, you might not have access to it just yet. Sit tight, we’ll let you know as soon as it’s available to you.

The information below relates to our old app.

Information on our new app

Two smartphones displaying the new AIB mobile app, with a purple-branded login screen on the left and an account overview with balances and spending summary on the right.

Everything you need to get started on the AIB mobile app

Safe Banking

Find out how a million others bank safely.

Already on the app?

Get more done and save time.

Banking now

Register now for online banking

It only takes a few minutes and you can start using the service immediately.

Registering for the app

Forgotten your login details

It happens to the best of us. Luckily, it’s easy to fix.

Forgotten registration details

The AIB mobile app

Check your balance in real time.

Safer than using cash.

No more queuing.

No more paper forms means greener banking.

AIB mobile banking app accounts page, showing the balance in the savings and current accounts.

The AIB mobile app uses 3 credentials to keep your money safe

Registration number

An identifying number we give you when you set up the app.

Personal access code

You choose a 5 digit code (PAC).

Your mobile phone

Your mobile phone is the final credential.

Remember, it is important that you never disclose your personal log in information to a third party.

More information on staying safe online.

Frequently asked questions

Most of our customers are up and running within minutes of setting up the app. Many wonder why they didn’t use it before.

Once you have set up your app, it’s easy to keep your money safe.

You’ll need three things to open your app:
1. Your mobile phone.
2. Your 8 digit registration number (for the first time you login).
3. Your 5 digit Personal Access Code (PAC).
Over a million people in Ireland have the app.

You can use it to do things like:
1. Check the balances on all your AIB accounts.
2. Keep an eye on your payments.
3. Transfer money between your accounts.
4. Pay someone safely.
5. See and send your statements.