Savings & Deposits Q&As

• The Personal Demand Deposit gives you instant access to your money whenever you want or need it.
• This account is suitable for lump sum amounts that you can add to as you like.
• You can use this account online or in any of our branches.
• There is no minimum or maximum balance on this account.
• You need to be registered with our phone and internet banking to open and use this account through the mobile app or internet banking
• You can apply to have up to four Personal Demand Deposit Accounts, either on your own or with someone else.
• We pay variable interest twice during the year, in April and October. 
• You may have to pay Deposit Interest Retention Tax (DIRT) on the interest we pay you. Further information on DIRT.

1. Log in to the app.
2. Tap ‘Products’ from the bottom menu.
3. Tap ‘New account’,
4. Then, tap ‘Saving accounts’.
5. Select ‘Personal Demand Deposit’.
6. Check this is the right account for you by reading more about the account type. Once you are happy, tap ‘Apply now’ and follow the on-screen steps.

1. Log in to the app.
2. Tap on the account you want move money from.
3. Tap the ‘Move’ button.
4. Enter the amount you want to move.
5. Then select the ‘To: Account’ you want to move the money to.
6. If you want to, you can add a message for you under ‘Add a reference’.
7. Before you press ‘Continue’, select the ‘Payment type’. The payment type will default to ‘Instant’ (money normally arrives within seconds) but you can choose ‘Standard’ (money arrives on the same or next business day).
8. Tap ‘Continue’.
9. Confirm the details and tap ‘Move money’.

• Click ‘Pay & Transfer’ and follow the on screen instructions.

• You can add money to the account using the mobile app or internet banking, from another account on your profile.
• Click ‘Pay & Transfer’ and follow on screen instructions. 
• You can also put money in by standing order, an international payment into the account, or electronic money transfers. You can also lodge cash, cheques and drafts in branch, through the Cash & Cheque Lodgement Machine and at the counter.

1. Log in to the app.
2. On the Home screen tab, your ‘Everyday’ space shows a list of your current and credit cards accounts. You will also find separate spaces for your ‘Savings’, ‘Loans’ and ‘Mortgage accounts’, which you can access from the ‘Home’ screen too.
3. Tap on the ‘Savings’ space.
4. Tap on your Personal Demand Deposit account.
5. Then tap ‘Move’.
6. Enter the amount you want to move.
7. Then select the ‘To: Account’ you want to move the money to.
8. If you want to, you can add a message for you under ‘Add a reference’.
9. Before you press ‘Continue’, select the ‘Payment type’. The payment type will default to ‘Instant’ (money normally arrives within seconds) but you can choose ‘Standard’ (money arrives on the same or next business day).
10. Tap ‘Continue’.
11. Confirm the details and tap ‘Move money’.

• Click 'Pay & Transfer' and follow the onscreen instructions.

• You can close your Personal Demand Deposit account through internet banking or in any of our branches. 
• To close your Personal Demand Deposit account online, log into your internet banking profile and click on ‘Account Management’.
• We will ask you to select another account on your internet banking profile to which we will transfer your Personal Demand Deposit account balance and any interest on it.
• Your Personal Demand Deposit account will then close.
• Alternatively, you can close your account by writing to any of our branches.  

• The Online Saver is our regular savings account designed to make online saving as easy as possible for you. 
• It’s suitable for regular monthly savings, but you can add money anytime and as it is instant access, you can take out your money when you need.
• As soon as you’ve opened this account, you can manage and access your savings instantly through the our mobile app or internet banking.
• There is no minimum balance, however, to begin your regular savings we will ask you to set up a standing order to add a regular saver amount to your account each month. The minimum amount is €10 and the maximum is €1,000 per month.
• You can hold up to €1,000,000 in this account.
• You can have up to four Online Saver accounts in your own name or shared with someone else.
• You can also rename the account with the savings goal you want to achieve.
• You earn variable interest which we calculate daily and pay to your account each April.
• You may have to pay Deposit Interest Retention Tax (DIRT) on the interest we pay you. Further information on DIRT.

1. Log in to the AIB mobile app.
2. Tap ‘Products’ from the bottom menu.
3. Tap ‘New account’,
4. Then, tap ‘Saving accounts’.
5. Select ‘Online Saver.
6. Check this is the right account for you by reading more about the account type. Once you are happy, tap ‘Apply now’ and follow the on-screen steps.

1. Log into Internet Banking.
2. Tap ‘Apply & Open’.
3. Under the ‘Savings’ section, tap ‘Online Saver’ and follow the account opening steps.

• You can also open the Online Saver account in any of our branches where we can help you by using the self-service kiosk.
• You can open an account only in your name through the AIB mobile app and Internet Banking. You can also open a sole account or an account with someone else in your branch.

• To open a sole Online Saver Account in your own name, log in to your mobile app or internet banking and click ‘Apply & Open’. Under the ‘Savings’ section, select ‘Online Saver’.  
• Alternatively, you can open an account by visiting any of our branches, where one of us will help you to open the account. Alternatively, you can log into our Kiosk banking with your debit card and PIN and clicking the ‘Open an Online Saver’ button and follow the steps. You can also open this account in your branch in your own name or with someone else.

1. Log into your internet banking profile and click ‘Apply & Open.’ Under the ‘Savings’ section, select ‘Online Saver’. Then follow the account opening steps.
2. To open through your mobile app, click on ‘Products’ in the menu bar. Under the ‘Apply & Open’ section, select ‘Savings’ and click on ‘Online Saver’. Then follow the account opening steps.
3. You can open the Online Saver Account in any of our branches, where one of us can help you or you can use a self service kiosk.

1. Log into your internet banking profile and click ‘Apply & Open.’ Under the ‘Savings’ section, select ‘Online Saver’. Then follow the account opening steps.
2. To open through your mobile app, click on ‘Products’ in the menu bar. Under the ‘Apply & Open’ section, select ‘Savings’ and click on ‘Online Saver’. Then follow the account opening steps.
3. You can open the Online Saver Account in any of our branches, where one of us can help you or you can use a self service kiosk.

• Amend standing order: You can amend the amount, date, and source of your savings amount, at any time. You need to update your standing order through your mobile app, internet banking or in any of our branches. 
• New standing order: You set up a new standing order at account opening.  If you cancel this standing order and want to set up a new one, you can do this online through your internet banking, or in any of our branches. 
• Cancel standing order: To cancel your savings amount, you will need to cancel the standing order. You can do this through your mobile app, internet banking or in any of our branches. 
• For more information on how to change a standing order, please visit Standing Order FAQs.

1. Log in to the AIB mobile app.
2. Tap on the account you want move money from.
3. Tap the ‘Move’ button.
4. Enter the amount you want to move.
5. Then select the ‘To: Account’ you want to move the money to.
6. If you want to, you can add a message for you under ‘Add a reference’.
7. Before you press ‘Continue’, select the ‘Payment type’. The payment type will default to ‘Instant’ (money normally arrives within seconds) but you can choose ‘Standard’ (money arrives on the same or next business day).
8. Tap ‘Continue’.
9. Confirm the details and tap ‘Move money’.

• You can pay extra into your account at any time you like, up to a maximum of €1,000,000.
• You can also set up another standing order or change an existing standing order in the app to pay more into your Online Saver account.

• You can pay extra into your account at any time you like, up to a maximum of €1,000,000.
• You can pay money in by using your mobile app or internet banking. Click ‘Pay & Transfer’ and enter the payment details.
• You can also put money in by standing order, an international payment into the account, or electronic money transfers.
• Standing orders can be set up free of charge using internet banking. Alternatively, you can set up a new standing order in any of our branches, but we will charge you fees. You can also amend your standing order amount on internet banking or mobile app free of charge. 
• You can also call us on 0818 724 724, (9:00-17:00 daily), to put money into your Online Saver Account.

1. Log into the AIB mobile app.
2. On the Home screen tab, your ‘Everyday’ space shows a list of your current and credit cards accounts. You will also find separate spaces for your ‘Savings’, ‘Loans’ and ‘Mortgage accounts’, which you can access from the ‘Home’ screen too.
3. Tap on the ‘Savings’ space.
4. Tap on your Online Saver account.
5. Then tap ‘Move.
6. Enter the amount you want to move.
7. Then select the ‘To: Account’ you want to move the money to.
8. If you want to, you can add a message for you under ‘Add a reference’.
9. Before you press ‘Continue’, select the ‘Payment type’. The payment type will default to ‘Instant’ (money normally arrives within seconds) but you can choose ‘Standard’ (money arrives on the same or next business day).
10. Tap ‘Continue’.
11. Confirm the details and tap ‘Move money’.

• You can close your Online Saver through internet banking or in one of our branches. 
• To close your Online Saver online, log into your internet banking profile and click on ‘Account Management’.
• We will ask you to select another account on your internet Banking profile to which we will transfer your Online Saver balance and any interest on it.
• We will then close your Online Saver account.
• Alternatively, you can close your account by writing to a branch near you.
• You need to cancel any standing orders to this Online Saver account. You can do this through your AIB Internet Banking or Mobile App. Please visit Standing Order FAQs

• You can close your account online at any time, through your AIB Internet Banking Profile, by using the 'Close Account' function. . Alternatively, you can close your account by writing to any of our branches. 
• If you cancel or terminate the agreement, we will pay you interest on the money you have deposited in your Online Saver up to the date you take your money out.
• You need to cancel any standing orders to this Online Saver account. You can do this through your internet banking or mobile app. Please visit Standing Order FAQs.

Our Personal Fixed Term Deposit suits you if you want to save over €5,000 as one lump sum amount for a fixed term, and earn a return on your money. You can open on the account on your mobile app or in any of our branches.  You must have an AIB Demand Deposit Account or AIB Current Account to open this account. 

You can open up to four Personal Fixed Term Deposit Accounts, in your own name or with someone else. 

You will get a fixed rate of interest for a fixed term. We calculate interest each day and pay it into your account at the end of the term. If the term is more than one year, we will pay any interest earned to the account annually, and at the end of the term.  More information on our deposit interest rates.

You may have to pay Deposit Interest Retention Tax (DIRT) on the interest we pay you. Further information on DIRT.

• If you use phone and internet banking, you can open a Personal Fixed Term Deposit through our mobile app in your own name. Log in to the mobile app and click ‘Apply & Open’; and under the ‘Savings’ section select ‘Personal Fixed Term Deposit”. 
• You can also open an account in your own name in any of our branches. 
• If you want to open a Personal Fixed Term Deposit account with someone else, please visit our branch after making an appointment. To make an appointment, please visit our website.  

You can open the Personal Fixed Term Deposit Account in any of our branches. To make an appointment, please visit our website.  

We can help you to enable online banking when you visit us in the branch. 

Alternatively, to register for our online banking, you can call us on 0818 724 020 (9:00-17:00 daily) and apply for the service.
After registering for the service, log into your mobile app, click on ‘Products’ in the menu bar. Under the ‘Apply & Open’ section, select ‘Savings’ and click on ‘Personal Fixed Term Deposit’. Then follow the account opening steps. 

If you are a customer with us, but you have not registered for our online banking, you can call us on 0818 724 020 (9:00-17:00 daily) and apply for the service or visit any of our branches. For branch locations and opening times visit our website. 

After registering for the service, log into your mobile app, click on ‘Products’ in the menu bar. Under the ‘Apply & Open’ section, select ‘Savings’ and click on ‘Personal Fixed Term Deposit’. Then follow the account opening steps.

You need to open either a Personal Current Account or Demand Deposit Account with us to make transactions on your Personal Fixed Term Deposit account.  

You can open a sole Personal Current Account in two ways: 

- Digitally by following instructions outlined on our website

 - You can also visit any of our branches to open a sole current account in your name. 

To open a Demand Deposit Account or a joint Personal Current Account, please visit any of our branches. To make an appointment, please visit our website.

Following this, you will need to register for our online banking.  You can call us on 0818 724 020 (9:00-17:00 daily) and apply for the service or visit any of our branches. For branch locations and opening times visit our website.

After registering for the service, log into your mobile app, click on ‘Products’ in the menu bar. Under the ‘Apply & Open’ section, select ‘Savings’ and click on ‘Personal Fixed Term Deposit’. Then follow the account opening steps.

You can also open the Personal Fixed Term Deposit Account in any of our branches.  For branch locations and opening times visit our website.  See our ID requirements  

You need to open either a Personal Current Account or Demand Deposit Account with us to make transactions on your Personal Fixed Term Deposit account.  

You can open a sole Personal Current Account in two ways: 

- Digitally by following instructions outlined on our website

 - You can also visit any of our branches to open a sole current account in your name. 

To open a Demand Deposit Account or a joint Current Account, please visit any of our branches. To make an appointment, please visit our website.

Following this, you will need to register for our online banking.  You can call us on 0818 724 020 (9:00-17:00 daily) and apply for the service or visit any of our branches. For branch locations and opening times visit our website.

After registering for the service, log into your mobile app, click on ‘Products’ in the menu bar. Under the ‘Apply & Open’ section, select ‘Savings’ and click on ‘Personal Fixed Term Deposit’. Then follow the account opening steps.

You can also open the Personal Fixed Term Deposit Account in any of our branches.  To make an appointment, please visit our website. Please also check out our ID requirements. 

• Yes, you can have an account on your own or shared with someone else. If you are opening an account with someone else, please visit your local branch.
• If you want to open a shared account and use the account independently without each other’s permission (for example deciding what to do with your money at the end of the term), you need to set the signing instruction to 'Any one to sign'.     
  The signing instruction on your shared account is set up when opening the account and you can change this at any stage in a branch.

You will need to put money to the account within seven days of opening the account in one lodgement, matching the amount you chose at account opening.  You can lodge money to the account in a number of ways:

• You can put money into the account by visiting a branch.
• You can also put money in by electronic money transfer or international payment into the account once at the start of the term, but you can’t access it until the end of the term. 
• If you are registered for our phone and internet banking, you can also put money into your account through the our mobile app. 

You can make one lodgement of €5,000 or more at the start of the term, within seven days of opening the account.  This lodgement will need to match the amount you chose at account opening.

If you want to reinvest your money at the end of the term for longer, you can also put in at least €1,000 extra in the five business days before the term ends.

You can change your maturity instruction at any time after account opening, by selecting 'Amend Maturity Instruction' on your mobile app. This can be done up to 18:00 on the business day before the end (maturity) of your term. You can also change your maturity instruction in any of our branches.  You can choose to:

(1) reinvest the full amount and the interest earned 

(2) take out some of the money and reinvest the rest, or 

(3) take out all the money and close the account.

Your account will reinvest automatically into a new term, which will be the same or similar term, at the prevailing rate of interest at maturity

• You cannot close your Personal Fixed Term Deposit account before the end of your term.
• If you want to close your account at the end of the term, please provide us with a maturity instruction that closes the account at the end of the term. You can ask us to set this up in branch, either when you first put money into the account, or at any time during the term up to 18:00 on the business day before the term ends. This can also be done through our mobile app.
• Personal customers can withdraw from and cancel the agreement without penalty within 14 days of opening the account by contacting your branch and providing an instruction in writing. We will repay you any funds you have lodged to or reinvested in the account, but not any interest accrued on the account during this 14 day period.