How do I set up, change and cancel a standing orders?

Setting up a new standing order:

To set up a standing order to a new payee:
1. Log in to the app.
2. Tap the ‘Payments’ option in the bottom tab.
3. Tap ‘Manage’, then tap ‘Scheduled payments’.
4. Tap ‘Create new’ under the ‘Standing orders’ section.
5. Next tap ‘Send a bank transfer’.
6. Enter the amount you want to ‘Send’.
7. Then, choose the ‘From account’. This is the account you want to send the money from.
8. Then, tap the ‘To Account’. This is the person you want to pay.
9. Tap ‘New’ in the top right-hand corner of pop-up screen to create a new payee. We will ask you to answer some fraud awareness questions. You will need the payee account name and IBAN. We use Selfie Check to save the payee.
10. Once you’ve created and saved the payee, you can add a message for you and the person you are paying under ‘Add a reference’.
11. Before you ‘Continue’, select the ‘Payment type’. The payment type will default to ‘Standard’ (money arrives on the same or next business day) but you can choose ‘Instant’ (money normally arrives within seconds). The transaction charges for these types of payments are the same.
  - SEPA Instant payments will only go through if the receiving account supports them. For example, some accounts, such as loan or mortgage accounts (with AIB or other banks), may not accept instant payments. If you’re not sure, it’s a good idea to check with the receiving bank.
12. The Verification of Payee check (that is, where we check the name of the person you are paying against the name on their account) is done at this point, and you will be given one of the four possible answers:
  1. Match – the name fully matches.
  2. Details do not match – the name does not match.
  3. Match not possible – we are unable to check the name.
  4. Close match - the name does not fully match.
  - Visit Verification of Payee for more information and what these answers mean.
13. If it’s a match, set up the ‘Schedule’ (how often you want to pay them) for the standing order and ‘Continue’. If it’s not a match, you should check the payee details before you continue.
14. Confirm the details of the standing order schedule and tap ‘Set up standing order’.
15. We will not ask you to do a Selfie Check. You will have already done it to save the account.
16. The ‘Standing order set up’ will appear under your ‘Active Standing orders’ log.
To set up a standing order to a saved payee:
1. Log in to the app.
2. Tap the ‘Payments’ option in the bottom tab.
3. Tap ‘Manage’, then tap ‘Scheduled payments’.
4. Tap ‘Create new’ under the ‘Standing orders’ section.
5. Next tap ‘Send a bank transfer’.
6. Enter the amount you want to ‘Send’.
7. Then, choose the ‘From account’. This is the account you want to send the money from.
8. Then, tap the ‘To Account’. This is the person you want to pay.
9. You can dd a message for you and the person you are paying under ‘Add a reference’.
10. Before you ‘Continue’, select the ‘Payment type’. The payment type will default to ‘Standard’ (money arrives on the same or next business day) but you can choose ‘Instant’ (money normally arrives within seconds). The transaction charges for these types of payments are the same.
  - SEPA Instant payments will only go through if the receiving account supports them. For example, some accounts, such as loan or mortgage accounts (with AIB or other banks), may not accept instant payments. If you’re not sure, it’s a good idea to check with the receiving bank.
11. The Verification of Payee check (that is where we check the name of the person you are paying against the name on their account) is done at this point, and you will be given one of the four possible answers:
  1. Match – the name fully matches.
  2. Details do not match – the name does not match.
  3. Match not possible – we are unable to check the name.
  4. Close match - the name does not fully match.
  - Visit Verification of Payee for more information and what these answers mean.
12. If it’s a match, set up the ‘Schedule’ (how often you want to pay them) for the standing order and ‘Continue’. If it’s not a match, you should check the payee details before you continue.
13. Confirm the details of the standing order schedule and tap ‘Set up standing order’.
14. We will not ask you to do a Selfie Check. You will have already done it to save the account.
15. The ‘Standing order set up’ will appear under your ‘Active Standing orders’ log.
To set up a standing order to move money between your accounts:
1. Log in to the app.
2. Tap the ‘Payments’ option in the bottom tab.
3. Tap ‘Manage’, then tap ‘Scheduled payments’.
4. Tap ‘Create new’ under the ‘Standing orders’ section.
5. Next tap ‘Move between my accounts’.
6. Enter the amount you want to ‘Send’.
7. Then, choose the ‘From account’. This is the account you want to send the money from.
8. Then, tap the ‘To Account’. This is the account you want to send the money to.
9. You can add a message for you under ‘Add a reference’.
10. Before you ‘Continue’, select the ‘Payment type’. The payment type will default to ‘Standard’ (money arrives on the same or next business day) but you can choose ‘Instant’ (money normally arrives within seconds). The transaction charges for these types of payments are the same.
  - SEPA Instant payments will only go through if the receiving account supports them. For example, some accounts, such as loan or mortgage accounts (with AIB or other banks), may not accept instant payments. If you’re not sure, it’s a good idea to check with the receiving bank.
11. Next, set up the ‘Schedule’ (how often you want to send the money) for the standing order and ‘Continue’.
12. Confirm the details of the standing order schedule and tap ‘Set up standing order’.
13. The ‘Standing order set up’ will appear under your ‘Active Standing orders’ log.
Cancel a standing order:
1. Log in to the app.
2. Tap the ‘Payments’ option in the bottom tab.
3. Tap ‘Manage’, then tap ‘Scheduled payments’.
4. Tap on the standing order you want to change.
5. On the next screen tap the ‘Cancel standing order’ button at the bottom of the next screen.
6. To confirm, tap ‘Confirm cancellation’.
7. The cancelled standing order will appear under your Inactive Standing orders log.
  - Standing orders need to be cancelled before 20:00 on the business day before it is due to through. For example, if you need to cancel a standing order for Monday, you need to do it before 20:00 on the previous Friday.
There may be a transaction fee applied to standing orders. For more information, please see our Fees and Charges (PDF, 24 pages, 2.9MB).
1. You can view and manage standing orders through the old app.
  Log in to the app
2. Select Pay & Transfer
3. Click on ‘Standing Orders’. You will be see a list of your existing standing orders, both active and inactive.
4. To cancel or change your existing standing orders, select the one you want from the list and scroll to the bottom of the screen where the option to Cancel or Amend will be available.
5. You can amend the following fields:
  - Amount.
  - Your Message.
  - Receiver Message.
Changes made to fields ‘Start date, How often and Payment option’ will cancel your existing standing order and create a new standing order with new values. These changes will not be recorded under history tab.

If you are changing or cancelling your standing order, you need to update it by 20:00 on the business day before it's due to go through. For example, if you want to change or cancel a payment for Monday, you need to do it before 20:00 on the previous Friday. If you changed or cancelled your standing order after 20:00 on a business day, or on a weekend or bank holiday, the change or cancellation may take an extra business day to go through.

Find out more about standing orders.
You can create, amend and cancel standing orders through AIB Internet Banking.
1. Log in to AIB Internet Banking.
2. Select Pay & Transfer.
3. Click on Standing Orders.
You will presented with:
- The option to set up a new standing order
- A list of your existing standing orders, both active and inactive
- The option to amend or cancel your existing standing orders
You will need your AIB Card Reader to set up a standing order to a new beneficiary or to change an existing standing order.

View step-by-step instructions for setting up, amending or cancelling your standing order.

Create a standing order with AIB Internet Banking
1. Click on ‘Standing Orders’ and select the option to ‘Set up a Standing Order’. To set up a new standing order to a new account, you will need your AIB Card Reader.
2. Enter the details requested on screen e.g. in the Sender Details section, ‘From account, ‘Your message’, and in the Receiver Details section, enter the ‘Account Type’ and the ‘To account’.
3. For a new account, select the purpose of the Standing Order from the Fraud advice section and confirm you are happy with the reason for the payment.
4. On the ‘Payment details’ screen, enter the details as requested, the ‘Amount’, ‘How often’, the ‘Start date’ and ‘Payment type’.
5. Under the ‘Payment type’ you may be asked to choose between Standard or Instant. An instant standing order is processed on any day (including weekends and bank holidays) as an instant payment. Instant standing orders may not be suitable for repaying loans or credit cards, for example.
6. Select whether you want a set number of payments or for the standing order to continue with no end date.
7. The next screen shows the details you have entered and asks you to confirm.
8. If this is a new account, you will need your card reader. Follow the onscreen instructions and press ‘Confirm’.
Other important information
- The maximum amount you can set up a standing order for on Internet Banking is €5,000. If you are in branch, the maximum amount that you can set up a standing order for is €99,999.99.
- ·You can create a new standing order or change an existing one, as long as the total amount is not more than €5,000.
- If you set up your standing order before 20:00 on a business day, your first payment will be sent on the date you set. However, if you select standard payment and the date you set is a weekend or bank holiday, it will be sent on the next business day.
- If you set up a standing order after 20:00 on a business day, or on a weekend or bank holiday, the first payment may take two business days to go through.
Change a standing order using AIB Internet Banking

You can amend the following fields:
- Amount.
- Your Message.
- Receiver Message.
- Additional Information.
1. Log in to AIB Internet Banking.
2. Select Pay & Transfer.
3. Click on Standing Orders and select the option to Amend your existing Standing Order.
4. Amend the required field(s) either Amount, Your Message or Receiver Message and click ‘Next’.
5. Review the ‘Confirm Details’ screen and press ‘Confirm’ if you are happy to proceed, otherwise press ‘Back’ or ‘Cancel’.
Other important information
- The maximum amount you can set up a standing order for on Internet Banking is €5,000. If you are in branch, the maximum amount that you can set up a standing order for is €99,999.99.
- You can create a new standing order or change an existing one, as long as the total amount is not more than €5,000.
- To change a standing order, you need to update it by 20:00 on the business day before it's due to go through. For example, if you want to change a payment for Monday, you need to do it before 20:00 on the previous Friday.
- If you changed your standing order after 20:00 on a business day, or on a weekend or bank holiday, the change may take an extra business day to go through.
- For example, if you made the change after 20:00 on Tuesday, the change will go through on Thursday.
Cancel a standing order using AIB Internet Banking
1. Log in to AIB Internet Banking.
2. Select Pay & Transfer.
3. Click ‘Standing Orders’ and select the option to cancel the existing Standing Order and follow the onscreen instructions.
4. You will need your AIB Card Reader to cancel the standing order.
Other important information
- To cancel a standing order, you need to do it by 20:00 on the business day before it's due to go through. For example, if you want to cancel a payment for Monday, you need to do it before 20:00 on the previous Friday.
- If you cancel your standing order after 20:00 on a business day, or on a weekend or bank holiday, the cancellation may take an extra business day to go through.
- For example, if you cancelled the standing order after 20:00 on Tuesday, the cancellation will go through on Thursday.
Find out more about standing order.
Visit the Quick Banking Area and use the Kiosk to set up, see and manage standing orders.

Other important information
- The maximum amount that you can set up a standing order for in branch is €99,999.99.
- If you set up your standing order before 20:00 on a business day, your first payment will be sent on the date you set. However, if you select standard payment and the date you set is a weekend or bank holiday, it will be sent on the next business day.
- If you set up a standing order after 20:00 on a business day, or on a weekend or bank holiday, the first payment may take two business days to go through.
- If you are changing or cancelling your standing order, you need to do this by 20:00 on the business day before it's due to go through.
- For example, if you want to change or cancel a payment for Monday, you need to do it before 20:00 on the previous Friday.
- If you do this after 20:00 on a business day, or on a weekend or bank holiday, the change or cancellation may take an extra business day to go through.
- For example, if you cancelled the standing order after 20:00 on Tuesday, the cancellation will go through on Thursday.
Click on the short video below to see how to see and change a standing order on the AIB Mobile App.

Find out more about standing order.

Watch how to do this in the old app

How do I set up, view and manage my standing orders?

Video descriptions and transcript

This video, titled Amending a Standing Order, begins with the AIB logo and the text “Amending a standing order – Manage your banking with our AIB mobile app” on a purple background. Soft background music plays throughout. The video features a smartphone screen demonstrating the AIB mobile app. It shows how to log in, navigate to the Pay and Transfer menu, and select Standing Orders to view active and inactive orders.

The demonstration continues by showing how to tap a specific standing order, scroll down to amend details, and review useful information about when the changes will take effect. Viewers see how to save the updated details and confirm the changes, with a reminder that notifications must be turned on to confirm payments. The video concludes with a closing screen featuring the AIB logo and the text: “Get it done in your AIB app,” “Manage your banking with our mobile app,” and the regulatory disclaimer: “Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland.” The background music fades out gently.
[ON-SCREEN TEXT: Amending a standing order – Manage your banking with our AIB mobile app]
[VISUAL: AIB logo appears above the title on a purple background; a smartphone is displayed showing the AIB mobile app demo]
[NON-SPEECH: light background music playing]

Here’s a step-by-step guide on how to amend a standing order.

Log in to the AIB mobile app.
[VISUAL: Phone screen shows login page with username and password fields]

Tap Pay and Transfer.
[VISUAL: Menu options displayed; Pay and Transfer highlighted]

And then tap Standing Orders.
[VISUAL: Standing Orders option selected]

Now you can see active and inactive standing orders.
[VISUAL: List of standing orders with status indicators]

This screen shows the date and the amount a standing order will next be processed.

Tap on the standing order you want to amend.
[VISUAL: Selected standing order details appear]

Scroll down and tap Amend.
[VISUAL: Amend button highlighted]

There is also some useful information here on when the amendment will be processed.

Tap Save Details.
[VISUAL: Save Details button tapped]

Check you’re happy with the changes, and tap Confirm.
[VISUAL: Confirmation screen displayed]

Notifications must be turned on to confirm your payments.

[Visual: AIB logo appears with the text:
“Get it done in your AIB app.”
“Manage your banking with our mobile app.”
“Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland.”]
[Music fades out]
[End of video.]

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How do I set up, change and cancel a standing orders?

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Video descriptions and transcript

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