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Manage My Card

    

Lost Card

Report your card lost or stolen

Learn the different ways you can report your card as lost or stolen

Freeze your card

Lost your card but don't want to cancel it? Learn how to place a temporary freeze on your card

Order a replacement card

Learn how to order a replacement card

    

Emergency Cash Service

If you lose your card at home or while abroad, we’ll cancel your card. If you are abroad, we can provide you with an Emergency Cash Advance Facility within 48 hours in most countries. (Subject to available credit, fees and charges may apply.)

Our Customer Service staff are available on (01) 6685500 (or +353 1 6685500 from abroad).

    

PIN

Retrieve my PIN

Learn how to retrieve the PIN for your credit card

Change or reset my PIN

Learn how you can change or reset your credit card PIN

    

Other

Swap my credit card

Want to swap to one of our other credit cards? Learn how

Increase my limit

Learn how to increase the limit on your credit card

My card expires soon, when will I receive my new one?

Learn when you can expect your new card to arrive

How do I order a duplicate statement?

Learn how to order a duplicate statement on your AIB Credit Card

Secure Shopping Online Q&As

View questions and answers related to shopping online

Secure internet shopping

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Personal credit cards

Explore our credit cards and learn how to apply

Support and guidance

Manage your AIB credit card. Get help with queries and explore guides to make the most of your card