Security Centre

Think twice, is it a scam? We’ll never ask you to move money or share security codes, cash or cards.

Criminals are scamming customers by pretending to be from trusted organisations, such as banks, delivery companies and government agencies.

Sometimes scammers will contact you pretending to be from AIB. When scammers claim to be from AIB, they may also follow up with a phone call pretending to be an AIB employee to make the scam seem genuine and gain your trust.

Remember we will never:

Text, call or email you asking for your login details, passwords or security codes.
Ask you for security codes such as card reader codes or one-time passcodes to stop fraud.
Request you to move your money to another account for safe keeping.
Ask you to hand over your physical card and pin or send someone to your home to collect it.
Ask you to take out cash and hand it over to us.
Ask you to delete your mobile app or tell you to not access your account.

If anyone contacts you with these requests, it's a scam. Stop, hang up, and contact us using trusted details.

AIB is aware of a security event impacting Cabot Financial Ireland. Cabot can be contacted on 01 4649002. In addition, AIB has also set up a helpline, which can be contacted on 01 7715550. More information on Cabot Financial

Stay safe

Take these steps before making any financial decisions or giving any personal information to anyone:

Stop
Think and ask yourself - What? Who? Why? Do I feel rushed to act?

Assess
Make sure the person contacting you is genuine.

Factcheck
Check if the information you’re being given is real. Banks won’t ask you to provide all of your login details or tell you to not login for a few days.