Contact Details
AIB Head Office
Molesworth Street
+353 1 6600311
Opening Hours
09:00-17:00
AIB Phone & Internet Banking
0818 724 724
+353 1771 2424
(Outside Ireland)
Opening Hours:
Mon – Sun: 09:00 to 17:00
For support with day to day and online banking queries. Please have your Registration Number and Personal Access Code (PAC) ready. If you do not have these, press one and wait to speak with an agent.
AIB Card Services
For support with credit card queries. Please have your card number ready.
Register for AIB Phone & Internet Banking
0818 724 020
+353 1771 24 24 and select option 5 (Outside Ireland)
Opening Hours:
Mon – Sun: 09:00 to 17:00
Lost & Stolen Cards
To report your card lost or stolen follow the link here.
If travelling outside of Ireland and you wish to call Visa to report your card lost or stolen please click on the link below to get local Freephone numbers. (please note mobile charges may still apply)
Social Media Customer Support
For general banking queries:
Chat to us via WebChat
X: @AskAIB
Facebook: Facebook.com/AskAIB
Opening Hours:
Monday to Friday 09:00-20:00
Saturday 09:00-17:00
Sunday 09:00-17:00
(Closed Easter Sunday, 25th, 26th and 27th of December)
iBusiness Banking
0818 72 00 00
+353 1 641 4889
(Outside Ireland)
Opening Hours:
Mon – Fri: 09:00 to 17:00
AIB Direct Sales
0818 724 725
+353 1771 2424
(Outside Ireland)
Opening Hours:
Mon – Fri: 09:00 to 17:00
AIB Mortgages
Existing Mortgage Customer Support
0818 251 008
Opening Hours:
Mon – Fri: 09:00 to 17:00
New Mortgage Applications
0818 24 44 25
+353 1 771 5613 (Outside Ireland)
Opening Hours:
Mon – Fri: 09:00 to 20:00
AIB Financial Planning
Book a chat with an AIB Financial Advisor
Opening Hours:
Mon – Fri: 09:00 to 17:00
AIB life
Existing customers with AIB life policy queries
Opening Hours:
Mon – Fri: 08:00 to 18:00
AIB Home Insurance
Customer Service
0818 27 26 25
+353 1858 3504 (Outside Ireland)
Claims
0818 63 53 43
+353 1858 3302 (Outside Ireland)
Emergency Home Assist
0818 25 33 47
AIB Car Insurance
Customer Service
0818 27 26 25
+353 1858 3504 (Outside Ireland)
Claims
0818 63 53 43
+353 1858 3302 (Outside Ireland)
Motor Rescue
0818 63 53 43
+353 1858 3302 (Outside Ireland)
Credit Support Unit
AIB Mortgage:
01 7714414 / 01 7715521
AIB Credit Card:
01 7714479
Retail Credit Management Unit: 01 7714485
Former Ulster Bank Mortgage : 01 7715520
Additional Support Helpline
If you or someone you care for needs support, call us on:
+353 818 227 056 (Outside Ireland)
Opening Hours:
Monday to Friday 09:00 to 17:00.
Excluding Bank Holiday.
Before proceeding please read our Site Use Terms and Conditions, Privacy & Cookie statements which apply to your use of this website. AIB and AIB Group are registered business names of Allied Irish Banks, p.l.c. Registered Office: 10 Molesworth Street, Dublin 2.
Tel: +353 (0)1 6600311 Registered in Ireland: Registered No. 24173 Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland. Copyright Allied Irish Banks, p.l.c. 1995