Withdrawing from Your Contract During the Cooling-Off Period (Within 14 Days)
If you purchase an insurance policy and decide it’s not suitable for you, you have the right to withdraw from (cancel) the contract within a specific timeframe, known as the cooling-off period.
To cancel your Car Insurance policy within the 14-day cooling-off period, select the Cancel contract link.
Cancelling your policy after the Cooling-Off Period (After 14 Days)
How to Cancel
Contact us using the details below:
Email: aibcancelmypolicy@axa.ie
Phone: 0818 27 26 25
Policy number
Full name
Car registration number of the policy you wish to cancel
What You Receive
If you cancel after the cooling-off period has ended, we will refund the part of your premium that covers the remaining days of the policy, minus an administration fee.
We will not refund less than €15.
If you are paying in instalments, we do not refund any amount unless you made an overpayment.
No refund is available if a claim has been made on your policy or you have been involved in any incident likely to result in a claim during the current period of insurance.
Special Note for Motor Policies
If your policy covers a vehicle (motor policy), you must also return your Certificate of Insurance and Motor Disc when cancelling, whether during or after the cooling-off period.
Additional information
For details on remunerations, please visit our insurance remunerations page (PDF, 2 pages, 145KB)
Some of the links above bring you to external websites. Your use of an external website is subject to the terms of that site.
Allied Irish Banks, p.l.c. is an agent of AIB Insurance Services Limited for the provision of general insurance products. AIB Car Insurance is exclusively underwritten by AXA Insurance dac.
AIB Insurance Services Limited, trading as AIB Insurance Services is regulated by the Central Bank of Ireland.
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland.