[Music playing]
[Visual: iPhone displayed on the left showing the AIB app home screen with log in button at the bottom and AIB logo above; title appears on the right: “How to make a bank transfer.”]
[Narrator / On-screen text:]
“Here’s a video on How to make a bank transfer in the AIB mobile app.”
[Visual: Phone screen displays the AIB app login screen.]
“To start, log into the app.”
[Visual: Home screen displayed with Payments option highlighted.]
“Tap on Payments.”
[Visual: Pay option highlighted.]
“Tap Pay.”
[Visual: Payee selection screen displayed.]
“Next choose who to pay.”
[Visual: Pay someone new option highlighted.]
“Tap Pay someone new to make a payment to a new payee.”
[Visual: Existing payee list displayed.]
“Or tap the payee name if already set-up.”
[Visual: Payment type options displayed with Bank transfer highlighted.]
“Then tap Bank transfer.”
[Visual: Fraud awareness questions displayed.]
“When setting up a new payee we will ask you some fraud awareness questions.”
[Visual: Fraud awareness questions shown on screen.]
“Let us know why you are adding them as a payee and if you trust them.”
[Visual: Trust confirmation screen displayed.]
“Tap Yes, I trust them if you want to continue or Go back if you don’t.”
[Visual: New payee details screen displayed.]
“On the next screen add the payee account name and IBAN.”
[Visual: Save payee details checkbox displayed.]
“Tap Save payee details to make your next payment to them quick and easy.”
[Visual: Continue button highlighted.]
“Tap Continue.”
[Visual: Payee check screen displayed.]
“On the next screen we will check the payee details.”
[Visual: Payee validation screen displayed.]
“This is to make sure you are sending money to the right person.”
[Visual: Payee match results displayed.]
“The payee check will tell you if the account is either a match, close match, details do not match or match not possible.”
[Visual: Match result displayed.]
“If the details match, double check they are correct, and tap Continue.”
[Visual: No match warning displayed.]
“If the details do not match, you should not continue. Check the details of the payee before you continue.”
[Visual: Selfie Check prompt displayed.]
“Before the money is sent to the payee, we will ask you to do a Selfie Check.”
[Visual: Alternative payment method information displayed.]
“If you don’t want to use Selfie Check you can log into internet banking to make the payment.”
[Visual: Information screen displayed.]
“You can find out more on aib.ie about Selfie Check.”
[Visual: Payment amount screen displayed.]
“On the next screen enter the amount you want to send.”
[Visual: From Account field highlighted.]
“Tap From Account to choose which account you want to send the money from.”
[Visual: To Account field displayed.]
“Double check the To account to make sure you are sending the money to the right payee.”
[Visual: Reference and additional information fields displayed.]
“You can add a reference and additional information.”
[Visual: Payment type field displayed.]
“Before you press Continue, check the Payment type. The payment type will default to Instant, but you can choose to change it to Standard.”
[Visual: Payment review screen displayed.]
“The next screen will show you the details of the payment you are about to make.”
[Visual: Send button highlighted.]
“Check the details are correct and once you are happy, tap Send.”
[Visual: Payment arrived confirmation screen displayed.]
“If you choose to send a SEPA instant payment, you will see a Payment arrived screen. This means the money is in their account.”
[Visual: Money on the way confirmation screen displayed.]
“If you choose to send a SEPA standard payment, you will see a Money on the way screen once you send the payment.”
[Visual: AIB logo spins into view. Text underneath reads: “For the life you’re after.” An arrow points to aib.ie.]
[Text: For the life you’re after. Visit AIB.ie]
[Text: Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland.]
[Music fades out]
[End of video]
