To set up and pay a new bill:
- Log in to the app.
- Tap the ‘Payments’ option in the bottom tab.
- Tap ‘Pay’.
- Tap ‘Pay someone new’.
- Tap the ‘Pay a bill’ option under ‘New payment’.
- Select ‘who you are paying’ under ‘Utilities & services’.
- You will be asked to enter a ‘Nickname’ and a ‘Reference number’ before tapping ‘Save and continue’.
- On the next screen, enter the amount you want to ‘Pay’.
- Then, tap ‘From Account’ which is the account you want to send the money from.
- Then, check the ‘To Account’ to make sure you are sending the money to the correct payee.
- Before you press Continue’, you have the option to select the ‘Payment type’. The payment type will default to ‘Standard’ (money arrives on the same or next business day) but you can choose ‘Instant’ (money normally arrives within seconds). The transaction charges for these types of payments are the same.
- Confirm the details are correct and tap ‘Pay bill’.
- You can see the completed payment in the ‘Payments’ section of the app.
Pay again
With ‘Pay again’, you can repeat a payment for a bill by tapping on the transaction. No need to start again. Just tap the payment and follow the steps to repeat it.
You can also adjust the amount or the account you are sending money from.