How do I manage my bills?

To set up and pay a new bill:
1. Log in to the app.
2. Tap the ‘Payments’ option in the bottom tab.
3. Tap ‘Pay a bill’.
4. Then, tap ‘From Account’, This is the account you want to send the money from.
5. Then tap the 'To Account'
6. Tap 'New', top right of the pop-up screen and select 'who are you paying'
7. You will be asked to enter a ‘Nickname’ and either a 'Reference number' if you are paying a ultility bill or a 'Credit card number' if you are paying a credit card bill before tapping ‘Save and continue’.
8. On the next screen, enter the amount you want to ‘Pay’.
9. Before you press ‘Continue’, select the ‘Payment type’. The payment type will default to ‘Standard’ (money arrives on the same or next business day) but you can choose ‘Instant’ (money normally arrives within seconds). The transaction charges for these types of payments are the same.
10. Confirm the details are correct and tap ‘Pay bill’.
11. If your payment is over €250, we will make sure it’s you making the payment. We will do this using Selfie Check. If you're paying a saved payee, we will not ask you to do Selfie Check.
12. You can see the completed payment in the ‘Payments' section of the app.
Pay again

With ‘Pay again’, you can repeat a payment for a bill by tapping on the transaction. No need to start again. Find the transaction in the ‘Recently paid” section of the app, tap the payment and follow the steps to repeat it.

You can also adjust the amount or the account you are sending money from.
1. Log in to the app.
2. Go to Pay & Transfer.
3. Select Pay a bill and follow the on screen journey.
Payments can be made to an existing bill. New Credit Card bills cannot be set up on the app, please log into Internet banking to do this.
1. Log in to AIB Internet Banking
2. Go to 'Pay & Transfer'
To Set up a new bill:
- Select Pay A Bill and click on new bill for the bill type. Follow the onscreen instructions.
OR
- Select Payees, click on Add New Payee and follow the onscreen instructions.
You will need the Bill reference number which appears on your Bill.

You will need your AIB Card Reader to set up a 3rd party credit card or non-AIB credit card for payment.

To delete a bill:

Select Payees; the option to ‘delete’ is to the right of the screen.

To amend an existing bill:

You will be required to delete the existing bill and complete the above steps to set a new bill with the updated information.

Watch how to do this in the old app

Video description & transcripts

Music plays continuously throughout the video.

The AIB logo appears first.

Text fades in underneath: “Amending a standing order – Manage your banking with our mobile app.”

The scene transitions into an animated smartphone displaying the AIB mobile app.

On-screen text appears in sync with the spoken instructions, while a cursor highlights each action.

The cursor taps Pay & Transfer, then taps Standing Orders.

A list of active and inactive standing orders appears.

Some standing orders display the next processing date and the payment amount. The cursor selects one standing order from the list.

A details screen opens, showing information about that standing order. The cursor scrolls down and taps Amend.

A new screen appears with editable fields. Underneath the fields, a small information panel notes when amendments will take effect.

The cursor taps Save details, then a confirmation screen appears prompting the user to review changes. The cursor taps Confirm.

A message appears explaining that notifications must be turned on to complete the confirmation step. A note indicates that users may need to enable notifications in their phone settings.

A green confirmation screen appears, showing that the standing order has been successfully amended.

The phone animation fades away.

The final screen shows the AIB logo with the text:

“Get it done in your AIB app”

“Manage your banking with our mobile app.”

At the bottom, regulatory text appears:

“Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland.”

The music fades out and the video ends.
[Music playing]

[Visual: AIB logo and text: “Amending a standing order – Manage your banking with our mobile app.”]

[Narrator / On-screen text:]

“Here’s a step-by-step guide on how to amend a standing order.”

[Visual: An animated phone shows the AIB mobile app home screen.]

“Log in to the AIB mobile app. Tap Pay & Transfer and then tap Standing Orders.”

[Visual: A list of active and inactive standing orders appears.]

Each standing order shows the next processing date and the amount.

“Now you can see active and inactive standing orders. This screen shows the date and the amount that a standing order will next be processed.”

[Visual: User taps a standing order to open its details.]

“Tap on the standing order that you want to amend.”

[Visual: The details page appears. User scrolls down and selects Amend.]

“Scroll down and tap Amend. There is also some useful information here on when the amendment will be processed.”

[Visual: The user makes changes, then taps Save details.]

“Tap Save details. Check you’re happy with the changes and tap Confirm.”

[Visual: A message appears indicating notifications must be enabled.]

“Notifications must be turned on to confirm your payments. You may need to go to your settings to enable notifications for the AIB app.”

[Visual: A confirmation screen appears stating that the amendment was successful.]

“This confirmation screen means that you have successfully amended your standing order.”

[Visual: The AIB logo appears with the text:

“Get it done in your AIB app.”

“Manage your banking with our mobile app.”

Regulatory text appears at the bottom:

“Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland.”]

[End of video.]

Sustainability

MyMortgage tool

How do I manage my bills?

Watch how to do this in the old app

How do I manage my bills?

Video description & transcripts

Branch Locator

BIC/IBAN Converter

How To Register for Phone & Internet Banking