Security Centre
AIB Internet Banking Security Warning
AIB is aware that fraudulent emails are being circulated to our customers at present. There has also been an increase in Trojan/Virus activity requesting AIB Code Card Numbers.
What you should do to stay safe online:
| DO NOT respond to an unsolicited email asking you to click on a link. | DO contact us if you receive a fraudulent email. | DO NOT click on ANY links or open ANY attachments within any email purporting to be from AIB. | DO check the last Log In time and date when logging in to AIB Internet Banking. |
| DO NOT give out ANY personal or security details including your Personal Access Code (PAC) or codes from your AIB Code Card. | DO contact us if you see any suspicious activity when using AIB Internet Banking. |
Contact us - alert@aib.ie or 0818 724 724
| Fraudulent Emails - August 2010 |
Code Card Security
Your Code Card is key to the security of your AIB Internet Banking.
Never disclose it!
For more information
click here
The steps we've taken to protect you
AIB are constantly looking for ways to make your Internet Banking experience more secure. We have procedures and processes in place so that you can have peace of mind when using our online banking services.
Contact us
Detailed contact information.
If you receive an unsolicited email requiring - "reactivation", "Updating Information", Requesting Personal or Security Details etc. - you should:
- Not respond to the mail
- Forward to alert@aib.ie
- Delete
If you notice unexpected activity or transactions on your account immediately contact our Customer Service Advisors at:
AIB (ROI)
0818 724 724 or +353 1 771 2424
First Trust Bank
028 9034 6034 (08.30 to 17.00 Monday to Friday)
Allied Irish Bank (GB)
028 9034 6060 (08.30 to 17.00 Monday to Friday)