FRAUD WARNING 01/02/24:  Be on your guard for suspicious activity on your PC or Laptop:

• When logging on to iBB be vigilant if you get a new iBB screen with a Timer Message warning not to refresh your session. Logout immediately and ring the bank on the number below to report it.
• Be vigilant if you receive an unexpected call from someone saying that they are from the iBB Support Team. Hang Up and ring the bank on the number below.

• Never respond to unexpected pop-up messages in iBB looking for any codes from your Digipass to:
  •  Re-confirm payments already completed, or;
  • Re-confirm a beneficiary that has already been set-up by you
• Payments requiring multi-user authorisation can be viewed by navigating to the Authorisations tab within the Payments menu when logged into iBB
• Never respond to pop-up messages looking for logon information or checking your security settings. Although iBB presents error messages in pop-up windows, it will never ask you to input your login credentials or OTC/ TDS codes into a pop-up window.
• When using your Digipass to authorise payments to new beneficiaries, ensure that you verify the bank account details against the invoice and not just against the details that appear on the iBB screen.

Protect your business by training your staff about fraud. Once they know what to look out for, they can spot a scam and take action.

If you notice suspicious account activity or feel you have been a victim of an online attack, please report the suspicious activity immediately here or call the iBusiness Banking support team on:

iBusiness Banking (ROI): 0818 72 00 00 (within Ireland) or +353 1 641 4889 (outside of Ireland) Monday to Friday (09:00 to 17:00)

First Trust Bank iBusiness Banking: 0370 243 0331 (09:00 to 17:00 Mon to Fri)

Allied Irish Bank (GB) iBusiness Banking: 0370 243 0331 (09:00 to 17:00 Mon to Fri)