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Welcome to

AIB Phone Banking

AIB Phone Banking is a telephone banking service offered to personal customers. This service offers customers the flexibility to conduct their banking transactions over the phone day or night.  Registered customers can ring AIB Phone Banking on 0818 724 724 and use the self service facility for routine transactions.  A Customer Service Adviser is available for non-routine transactions, or for customers who experience difficulties.

How AIB Phone Banking Works

With AIB Phone Banking you dial 0818 724 724 or +353 1 771 2424 from abroad. You then enter your security codes as requested and your main account balance is quoted to you automatically.

If you currently use Phone Banking, your registration number and PAC can also be used to access Internet Banking. To order a new PAC please call 0818 724 724.

Benefits of AIB Phone Banking

Services available

  • Check the balance of your accounts.
  • Check the Available Funds of your account.
  • Check the most recent transactions on your account.
  • Check pending transactions on your Debit Card.
  • Pay your bills.
  • Transfer money between accounts.
  • Order a statement.
  • Enquire whether a cheque has been presented.
  • Pay the following bills ESB, eircom, Bord Gais, NTL, AIB Visa, AIB MasterCard, Vodafone, O2, Meteor, MBNA, Esat Fusion.
  • Top Up your mobile 

No additional charges

AIB Phone Banking is an additional service for which there is no extra charge and you can use it in addition to your branch and the ATM services.


When you register you will be issued with your own unique security numbers which ensure that only you can access your accounts.

Check our new Security Centre

Convenient access to banking services

Convenient/accessible banking service available day and night, 365 days a year. The service is offered free of charge and all calls are charged at standard operator rates. Details of charges for transactions made through AIB Phone Banking are available in 'A Guide to Fees and Charges for Personal Accounts' in our related information section.

Important / Regulatory Wording

Terms and Conditions apply.

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By clicking on the link above you will be going to an external site, and you are subject to their terms and conditions.

Next Steps

Related Information

Our Terms and Conditions and Privacy Statement apply to your use of this website. AIB and AIB Group are registered business names of Allied Irish Banks, p.l.c. Registered Office: Bankcentre, Ballsbridge, Dublin 4.
Tel: + 353 16600311 Registered in Ireland : Registered No. 24173. Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland. Copyright Allied Irish Banks, p.l.c. 1995