Note: This information document applies to you if you have dealt with us at a distance e.g. by phone, internet or post. In other words, where there is no face to face contact between you and AIB Mortgage Bank.
European Communities (Distance Marketing of Consumer Financial Services) Regulations
The agreement will be governed by the laws of Ireland and the courts of Ireland will have exclusive jurisdiction to resolve any disputes.
The agreement and all information and communication with you will be in English.
We want to ensure that any concerns you may have are dealt with quickly and efficiently. If you do have a complaint please write to the Service Delivery Manager, Allied Irish Banks, p.l.c, AIB Mortgage Bank, Bankcentre, Ballsbridge, Dublin 4 or email us at email@example.com or write to our Customer Support Centre at Bankcentre, Ballsbridge, Dublin 4. If you are not satisfied with our response you are entitled to take your complaint to the Financial Services Ombudsman's Bureau at 3rd Floor Lincoln House, Lincoln Place, Dublin 2.
Statutory Warnings - Consumer Credit Act, 1995
WARNING: YOUR HOME IS AT RISK IF YOU DO NOT KEEP UP PAYMENTS ON A MORTGAGE OR ANY LOAN SECURED ON IT.
WARNING: (Variable rate loans) THE PAYMENT RATES ON THIS HOUSING LOAN MAY BE ADJUSTED BY THE LENDER FROM TIME TO TIME.
The above notice in respect of adjustments to repayment rates will not apply during any period when the loan is at a fixed rate.
WARNING: (Endowment loans) THERE IS NO GUARANTEE THAT THE PROCEEDS OF THE INSURANCE POLICY WILL BE SUFFICIENT TO REPAY THE LOAN IN FULL WHEN IT BECOMES DUE FOR REPAYMENT.
In the event of early surrender of the life insurance policy in respect of an endowment loan, the possibility exists that the surrender proceeds could be less than has been paid in premium.
Arrears attract surcharge interest at 6% per annum in addition to the interest rate that applies to the loan. Surcharge can be avoided by making all repayments when due.