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Security Policy

At AIB we understand how important the security and confidentiality of your information is to you. Our aim is to protect your information on the Internet in the same way as we would through our other banking channels such as over the phone, in a branch or at an ATM. To ensure the highest level of security of information passing between our customers and the Bank, AIB uses what is known as 128 bit SSL. This is an encryption method that scrambles information while it is moving from one source to another to prevent the information being viewed or tampered with.

AIB's secure network infrastructure includes the following components

Secure Socket Layer (SSL)

Is a form of encryption that protects information being transmitted over the Internet to prevent it being tampered with during transit.

Encryption

Is a method of scrambling information while it moves from one source to another, that protects the contents.

Firewall

Is a method of keeping a network secure. Firewalls are commonly used to give users secure access to the Internet as well as to separate a company's public web server from its internal network.

Cookies

Cookies are files which are transferred to your computer's hard disk by a website. Cookies can store information about your preferences and other information which you need when you visit a website. AIB uses cookies to monitor our website traffic, to ensure better service levels and in order to provide you with certain features such as the customised delivery of certain information. To prevent the use of cookies you should activate the facility which is available in most web browsers that enables a user to deny or accept cookies.

What is a cookie?
Cookies are small pieces of information that are placed on your computer by a website that you visit. Cookies can store information about your preferences and other information that can be read by the website on any subsequent visit by you. The information stored in a cookie relates to how you browse the website and allows the website to remember you and your preferences when you return to it.

Cookies do not contain personal information from which you can be identified, unless you have provided such information to the website.

More information on cookies, including how to disable cookies, can be found on aboutcookies.org. Guidelines from the Data Protection Commissioner for the contents and use of Privacy Statements on websites can be found on http://www.dataprotection.ie/docs/PrivStatements/290.htm.

Types of Cookies
Session cookies only last for the duration of your visit to the website, and are deleted when you close your browser.

Persistent cookies remain after you have closed your browser, and allow a website to remember your actions and preferences when you return.

How does AIB use Cookies?
AIB use "session" cookies to collect information about visitors' use of the website, including things like connection speed, operating system, and time and duration of visits. This information is used on an aggregate, and not an individual, basis to help provide visitors with a better experience of our website.

AIB will not personally identify visitors and will not use cookies to contact you. We are committed to respecting your privacy at all times.

Cookies do not in any way compromise the security of your computer. You can continue to use this website with no loss of functionality if you choose to disable cookies on your computer.

Users of the AIB Internet Banking application will be required to have cookies enabled in order for it to function correctly. For security reasons, AIB uses "session" cookies in Internet Banking. These cookies are required to deliver online banking and maintain online security and protect against fraud.

It is possible to allow cookies from specific websites by making them "trusted websites" in your internet browser. You can find out how to do this by visiting aboutcookies.org.

Additional Information
AIB partners with third parties who provide services to us. You can navigate to these parties' websites from our website. Our partners may use cookies, and you can find out more on their website.

Audits and Inspections

AIB security infrastructure is regularly audited by external experts.

Note on Virus Protection

AIB recommends that all users have up to date Anti Virus and Firewall protection on your PC (personal Firewalls are now available for home PCs).

 

Important Notice

View the AIB Fraud Prevention information for Internet Banking customers.


Our Terms and Conditions and Privacy Statement apply to your use of this website. AIB and AIB Group are registered business names of Allied Irish Banks, p.l.c. Registered Office: Bankcentre, Ballsbridge, Dublin 4.
Tel: + 353 16600311 Registered in Ireland : Registered No. 24173. Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland. Copyright Allied Irish Banks, p.l.c. 1995