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How Do I...?

Cancel an international payment?

Step 1

In the case where you want to cancel or make an amendment to the International payment (post-processing), we will endeavour to cancel and / or make an amendment to this instruction. However, in the instance where you wish to cancel a sent payment, there is no guarantee that the payment will be cancelled and the funds returned, as the receiver will have to authorise the debiting of the funds from his / her account.