Code of Conduct for Business Lending to Small and Medium Enterprises 2012

The revised Code of Conduct for Lending to Small & Medium Enterprises came into effect on 1st January 2012.

The Code's objectives are :

• To facilitate access to credit for sustainable and productive business propositions
• To promote fairness and transparency in the treatment of SMEs by regulated entities
• To ensure that when dealing with financial difficulties cases, the aim of a regulated entity will be to assist borrowers to meet their obligations, or otherwise deal with the situation in an orderly and appropriate manner.

These are challenging times for every business. At AIB we know that some of our business customers are experiencing very difficult trading conditions and financial pressures. Decreasing revenues, increasing costs, and cashflow pressures as well as exposure to customers or suppliers who may be experiencing their own issues are a challenge for many businesses in today's environment.

Dealing with financial problems in business is very stressful but tackling problems and seeking the appropriate advice at an early stage is the best approach for a business. At AIB, we are fully committed to working with you to provide support and advice and to find appropriate solutions to help you manage your business through difficult times.

It is very important to address the early signs of financial stress in your business. The sooner you contact your Relationship Manager or local AIB branch the easier it will be for us to help so call or drop in today.

The Code is available on the Central Bank website at  www.centralbank.ie

Click here to see our Information Booklet for Small & Medium Enterprises in Financial Difficulty

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