iBB Security Notice

Security Notice

AIB is aware that there has been an increase in the number of Trojan/Viruses being identified on our customer's computers.

• AIB will never email or phone you to ask for any private iBB User security credentials (User ID, Passphrase, or codes from your Digipass) or account details as part of a system upgrade.
• The iBB system will NEVER ask you to delay or pause your activity. A message or pop-up window which asks you to do this may be evidence of identity theft activity.
• Beware of pop-up messages requiring confirmation of security information or checking your security settings or if you notice anything suspicious when logging on to iBB.
• When generating a Transaction Data Signature (TDS), IBB will NEVER display the account details to be entered into your Vasco token. For TDS generation, the account details of your beneficiary are always obscured. You MUST always generate a Transaction Data Signature (TDS) code using the account details from your original source e.g. paper invoice, or your own system.

Disclosure of this information can lead to identity theft. Never click on links inside emails or other (non aib.ie) websites purporting to link to iBB. This could be a dangerous spoof website.

If you do give away any security details or want to report any suspicious behaviour, please contact the iBB Operations Team on the number below and we can immediately temporarily disable your access to iBB.

Keep systems safe and secure:

• Always maintain up-to-date anti-malware and firewall software on any PC used to access iBB. Examples of Malware are viruses, spyware and trojans.
• Keep PC systems and servers up to date with the latest security patches.
• Have internal computer systems reviewed by an external security auditor or advisor.

For further information on staying safe online please click www.aib.ie/securityibb.

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